Insurance Process

FIND OUT THE STEPS YOU SHOULD TAKE FOLLOWING SEVERE WEATHER

After a Storm (wind or hail) hits the area you live in, many property owners don’t realize the extent of the damage it can leave behind to their homes. If a storm does go through the area you live in, we recommend you call us here at Trujillo Roofing and Construction. We are a trusted local contractor who will provide you with a free damage inspection. Our experts can assess the damage and, if needed, help you get the claim’s process started with your insurance company. Below are the steps needed from start to finish of a claim.

STEP #1

After a storm hits your area, contact Trujillo Roofing and Construction for your free no-obligation damage inspection. Our representative will inspect your current roof system for storm-related damages. This step will determine if there is enough suspected damage for your insurance company to come out for a closer evaluation of your property.

After the evaluation, our representative will sit with you and present the inspection finding with detailed pictures. Trujillo Roofing and Construction will also aid in looking over your policy, which can be confusing to many homeowners, and determine what your deductible is, which would determine the out-of-pocket expense of the homeowner if approved by the insurance company.

STEP #2

The next step would be to contact your insurance carrier and file a claim. We are familiar with the claim filing process here at Trujillo Roofing and Construction. Therefore, we will aid in contacting and providing the information needed to file the claim.

After the claim is filed, a claim number will be given, and an insurance adjuster will call you with a time and date to inspect the property. It is always beneficial to have a roofing professional like Trujillo Roofing and Construction present at this time to ensure nothing is overlooked and that you get a fair assessment of the damages from the insurance adjuster.

STEP #3

After Trujillo Roofing and Construction and the adjuster determine the damages to the property, the adjuster will leave a scope of work or insurance papers. This also can be very confusing to a homeowner.

We will sit down with you and make sure you understand the paperwork and, at that time, finalize a plan, pick out quality materials, and go over warranty options to complete the project outlined by the insurance scope of work. The insurance company will pay for all work outlined in the insurance papers minus the deductible.

STEP #4

After the claim is finalized, Trujillo Roofing and Construction will commence the work outlined in the contract. After work is completed, our quality control inspector will inspect the job and do a walkthrough with the homeowner, ensuring the satisfaction of the work performed.

Once the homeowner is satisfied with the project, Trujillo Roofing and Construction will submit the necessary paperwork to the insurance company and request any remaining balance.

Here at Trujillo Roofing and Construction, we aim to make the claims process as stress-free for our customers as possible. We use only quality materials and can give the best warranties in the industry, backed by the manufacturers. We look forward to assisting you in getting your home back to pre-storm condition!